One of our main concerns is to offer our customers products of the highest quality, delivered on time and in accordance with all the necessary conditions for a good and pleasant experience.
So that you can find out what our guidelines are, as well as your rights and our duties, we present our purchasing policy below. Here you will find information about payment methods, return and exchange policy and delivery times.

 

It is always important to remember that when receiving your order, you must always check:

• whether the packaging (box) is sealed;

• whether the products are intact (not broken);

• if they are in accordance with the invoice delivered with the goods.

 

If any of these conditions are not met, please contact Hilary Gin immediately by phone (51) 3446.8178 or by email contact@hilarygin.com

 

According to new legislation regarding the anticipation of taxes in the states of the Northeast, Midwest, Federal District and North region, the customer may be charged the amount of tax charged by these states, whose percentage is 18%, except for the states of Pará and Piauí, which is 23%.

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